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From sign-up to connection: five steps

Work through the five steps in order — create an account, order, copy the subscription, import it into your client and verify the connection — and you're up and running. Each step says where to click, what you should see and what comes next; where interfaces differ, follow what the panel actually shows.

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Before you start Client wording and menu depth are not consistent: desktop and mobile apps, and clients built on different cores, may call the same feature "profile", "subscription" or "config file". This page describes where things sit in common layouts; if you can't find a matching entry, look under words like subscription or profile first. Buttons may shift slightly after a panel update, but feature names stay the same.
Windows Desktop View steps
macOS Desktop View steps
Android Mobile View steps
iOS Mobile View steps

Step 1: Create account

Open your browser and go to this site, then click the persistent "Log in" button in the top right to reach the user panel. If you don't have an account yet, switch to the register tab below the login box, or click the "Start Free" button on this page — both land on the same registration page. The form asks for a username and password only, with no email address and no extra verification step; submit it and you go straight to the account overview.

The username is used for logging in and for signing tickets, so pick something memorable made of letters and numbers and keep personal details out of it. Set the password according to the length and character rules shown in the panel. After registration the current browser keeps you logged in; on another device, or after clearing browser data, you'll need to enter the username and password again — the panel has no third-party quick-login option.

If the page just sits there after you submit, the username is usually already taken or the two passwords don't match. Try a different username as prompted. If you forget your password, use the recovery flow on the login page and reset it with the details you set at registration — no need to contact support.

Start Free

Step 2: Choose a plan and order

Once logged in, open the plans page from the top bar or the sidebar. The three monthly tiers differ only by data: ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. Routes and device count are the same across all three — unlimited devices — only the monthly data allowance changes. Data resets every month on your activation date rather than at the start of the calendar month, so starting mid-month doesn't waste half of it.

Monthly tiers compared
Tier Price Data per month Best for
Starter ¥9.9/month 60GB Browsing, documents and short videos for one person
Standard ¥18/month 250GB Long streaming sessions, AI tools and everyday work
High data ¥28/month 500GB Sharing across devices, 4K and frequent downloads

If you're unsure about usage, estimate from hours per day and video quality: for browsing and documents, the 60GB tier is usually enough; for hours of 1080p video a day or heavy AI tool use, 250GB is more comfortable; if several devices share the connection and 4K is routine, go straight to 500GB and skip the mid-month upgrades.

If your usage varies a lot or you only need it short term, buy a data pack: ¥158/300GB, ¥358/1000GB or ¥658/3000GB. They're used until they run out, never expire and don't reset monthly. Data packs and monthly subscriptions can coexist — just switch which subscription the client uses, no need to cancel the monthly plan first.

Checkout supports Alipay, WeChat and USDT. Complete payment as prompted; the subscription is only written to your account once the order status shows as paid. If payment went through but the status hasn't changed, refresh the order page first, and if it still hasn't updated, open a ticket with the order number and payment time.

Subscriptions come with a 30-day refund; the request process and timing are on the refund policy page. When you upgrade mid-term, the difference is prorated by remaining days — no need to start a new subscription, and the remaining data and days carry over to the new tier.

Get Started

Step 3: get the subscription link

After payment goes through, return to the overview page. The subscription section shows your current plan, data used and expiry date, plus "Copy subscription link" and "One-click import". The copied link looks like https://example.com/sub?token=YOUR_TOKEN — that's only a format example; the panel generates the real link per account, and the credential at the end differs for everyone.

The subscription link works like a key to your account. Once it's pasted into a client, that client can pull your route list, so don't post it in public groups or forums, and don't put it in screenshots. If you suspect it has leaked, reset the subscription in the panel: the old link stops working immediately, then update the subscription in each client. The account itself, already logged in, is unaffected.

The link is only a configuration address, not an installer. Get the client separately: the download page in the panel lists installers for Windows, macOS and Linux, Android is available as a package download, and iOS installs from the App Store. Marketing pages don't carry direct installer links or subscription addresses — every download and subscription entry lives in the panel after login, so you always get the current version.

On Linux, use the same compatible core; importing works the same way as on desktop, and the config directory and launch parameters are documented on the panel's download page. If the overview says your plan isn't active, check the order status first; an empty subscription section usually means the payment callback hasn't completed — refresh or come back in a moment. One account can import the same subscription on multiple devices; there's no need to buy separately for each one.

Open Overview

Step 4a: Windows client import

Windows Desktop

On Windows, use a desktop client that supports Clash profiles. Get the installer from the download page in the panel, double-click it and follow the wizard. On first launch Windows may show a firewall prompt — choose Allow, otherwise the client can't establish a connection. Once installed, the client sits in the system tray and everything starts from that icon.

Import the subscription

Right-click the tray icon to open the main window, go to the Profiles or Subscriptions page, paste the copied link into the field, click Import and confirm. When the download finishes, a profile appears in the list with its update time and node count on the right.

Pick a route

Switch to the Proxies page. Nodes are grouped by region; expand a group and click a route to select it. For a first run, pick a route labelled Asia, then switch to another region once you're connected and know how it performs.

Turn on the system proxy

Back on the main screen, switch System Proxy on. The tray icon changes colour to show it has taken over system traffic. Open a browser and load any site — if it loads, the link is working.

Update the subscription

After changing your plan or routes in the panel, click Update on the profile and the client re-fetches the node list. If you leave it too long, nodes that have gone offline stay in the list: they look selectable but carry no traffic.

Common trip-up If another proxy or network accelerator is running, quit it before connecting. Two programs taking over the system proxy overwrite each other, and the symptom is a client that says connected while the browser can't open pages.

Step 4b: macOS client import

macOS Desktop

macOS uses the same kind of Clash-compatible client; get the installer from the download page in the panel. If the first launch says the developer can't be verified, go to System Settings → Privacy & Security and click Open Anyway — this is a one-time step per machine. The client lives in the menu bar; open the main window from the menu bar icon.

Import the subscription

Menu bar icon → Profiles → Import from URL, paste the subscription link and confirm. The client downloads the profile and shows the node count, and the new profile becomes the active one automatically.

Authorise the system proxy

The first time you turn on Set as system proxy, macOS asks for your local login password. That's the normal authorisation for changing network settings, not your account password. You only do it once; after that the toggle works instantly.

Choose a route and mode

Pick a route in the Proxies group. Rule mode routes by domain and is the one to use day to day; Global mode sends all traffic through the tunnel — switch to it only while troubleshooting and switch back afterwards.

Restore before quitting

Turn the system proxy off before closing the client. Otherwise, on the next boot the system network settings point at a program that isn't running, every page fails to load and it looks like the connection is down.

Step 4c: Android client import

Android Mobile

Get the Android package from the download page in the panel and allow the install when the system prompts. On some phones you have to grant your browser or file manager permission under Settings → Apps → Special access before the install option becomes available. Open the app once installed; the first connection brings up the system's VPN connection request, and the tunnel is only established after you tap OK.

Import the subscription

In the app, open Profiles or Subscriptions, paste the subscription link and tap import, then wait for the node list to load. If the list is empty, check that the link was copied in full — chat apps often cut off the credential at the end.

Pick a route

Choose from the regional groups. Performance can differ between mobile data and Wi-Fi, so test both on the same region before deciding which route to use day to day.

Allow the VPN request

Tap OK in the system dialog and tick the box so it doesn't ask again — otherwise you confirm manually on every connection. If you decline, clear the record in system settings before reconnecting.

Keep it alive in the background

In battery management or app launch management, set the client to unrestricted. Being killed by the system after the screen locks is the most common reason mobile connections drop; with this set, it usually stays up overnight.

Step 4d: iOS client import

iOS Mobile

On iPhone and iPad, install the client from the App Store — the download page in the panel links to it — then open the app. On iOS the proxy runs through a system VPN configuration, so after importing the subscription you go through one system authorisation; it appears on the first connection and not again.

Import the subscription

In the app, find Add Configuration or Import from Link, paste the subscription link and save. Back on the main screen you'll see the profile name and node count.

Allow the VPN configuration

The first connection shows a prompt asking to add a VPN configuration; tap Allow and confirm with your passcode or Face ID. If you decline by mistake, delete the entry under Settings → General → VPN & Device Management and start again.

Pick a route and connect

Select a route in the node list and turn the connection switch on. A VPN badge in the status bar means the tunnel is up; open a browser to confirm pages load.

Recheck after switching networks

Moving from Wi-Fi to cellular, some clients reconnect briefly. If it hasn't recovered after ten seconds or so, disconnect and connect again — no need to reinstall the app.

Step 5: connect and verify it works

A client showing Connected doesn't mean traffic is actually going through the tunnel. The quickest check is the exit IP: open the IP lookup page on this site, which shows your current exit IP and location. Look before and after connecting — it only counts once the location changes to the region of the route you selected.

IP alone isn't enough; run through the checks below as well:

  • The exit IP location matches the route you selected, not your local ISP
  • Everyday sites open normally, with no certificate warnings and no repeated captchas
  • If you use per-app proxying, make sure the target app is in the proxy list, not just the browser
  • DNS resolution shows the resolver inside the tunnel, not your local ISP

If the exit IP hasn't changed, first check that the system proxy or VPN switch is really on, then whether the client is stuck in rule mode and the target domain matches a direct rule. With per-app proxying, apps that aren't in the proxy list never go through the tunnel — that isn't a fault.

If the connection is fine but pages won't load, it's usually DNS resolution or a rule. Rather than reinstalling the client over and over, work through the troubleshooting page in order: confirm the tunnel is up, then DNS, then whether a rule is matching.

Open IP lookup See troubleshooting

Questions beyond the basics

This page covers only the path from zero to working. The deeper material lives on two other pages: account and subscription, connection and troubleshooting, speed and routes, billing and refunds are grouped by category on the FAQ page; for symptom-by-symptom diagnosis, follow the chapter order on the troubleshooting page. Protocol choice, routing rules and router configuration are covered there and in the blog — they aren't repeated here.

When you need a human, a ticket in the panel is faster than email. Include the client name and version, the route you selected, a screenshot of the error page and the time it happened — that saves a round of back-and-forth. A ticket that only says "it won't connect" usually needs a follow-up question first, which takes longer.

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